With everything going on, we wanted you to know that we are here to help. We are open and continuing to service vehicles and we are committed to taking precautions to keep our customers safe. You can get your car repaired or serviced without ever needing to enter our shop.
Pay From Home: Pay from your mobile device or email – give us a call and pay over the phone. No need to come in to pay.
Procedure by all staff to mitigate the risk of propagation: Our technicians will be wearing gloves, as well as using seat protective covers while working on your vehicle. See more information below.
No Contact Drop Box: We have a secure drop box on the back side of our mailbox. You can drop your key in this box so you do not need to come in contact with anyone. Once your vehicle is done and sanitized, will make arrangements for your keys and vehicle to be picked up.
Disinfecting Keys and Car: Upon receiving your keys, we will wipe ALL keys down with a disinfecting wipe (as a precaution). While our staff works on your vehicle, they will be wearing safety gloves the entire time. Once the work is done on your vehicle, we will disinfect any high-touch areas, such as the steering wheel, gear shift, rear view mirror and door handles. Before giving you your key back, we will disinfect the key again.
Sanitizing the Office: We are sanitizing the office, front counter, door handles, chairs, and bathroom very regularly to reduce the spread of germs.
Phone, Text, and Email Communication: We will be in contact with you via phone, text, and email so that you know exactly what is going on with the service to your automobile and can approve any work that is done. No need to wait at the shop.
Loaner Vehicles that are meticulously cleaned and sanitized: As each loaner vehicle is brought back, we have implemented a sanitation process that ensures that all door handles, steering wheels, locks, gearshift, and any other high-touch areas are to be sanitized with cleaning wipes before going out to the next customer.
Have questions? Or want to schedule an appointment? Give us a call at 503-974-3302 and we’d be more than happy to help.
You can also schedule online at the link on our homepage.
For now, we are forgoing the customary handshake upon arrival, but we are still open to the always welcome elbow bump!
Stay safe and wash your hands – we’ll get through this together! 😊